Terms & Conditions

1. General Informational Nature of Website Content

The materials, technical explanations, and diagnostic descriptions published on this website are provided solely for general informational purposes. While we strive for technical accuracy regarding residential heating boilers, steam radiators, domestic water heaters, and plumbing systems, content does not constitute formal engineering advice or an on-site mechanical diagnosis.

Plumbing and heating problems require direct physical inspection by qualified tradespeople. You should not attempt hazardous gas or high-pressure steam repairs based on website descriptions.

2. Service Scope & Authorization

All plumbing, boiler diagnostic, and installation work is subject to formal evaluation, scope agreement, and authorization. Service availability, scheduling timelines, and estimates are confirmed directly during telephone intake and on-site inspection. No verbal or web description constitutes a guarantee of specific repair outcomes before physical disassembly and inspection.

3. Safety & Emergency Limitations

This website is not monitored as an emergency monitoring terminal. In the event of an active natural gas smell or suspected gas pipe leak, you must leave the building and contact 911 or the gas utility (National Grid) immediately. NY Plumbing is not liable for delays resulting from relying on telephone or website communication during life-threatening fuel-gas emergencies.

4. Intellectual Property

All text, layouts, visual structure, and original documentation on this website are the proprietary intellectual property of NY Plumbing. Unauthorized reproduction, scraping, or duplication of local service copy is prohibited.

5. Governing Law

These terms are governed by and construed in accordance with the laws of the State of New York and the City of New York. For questions regarding these terms, contact our office at (315) 202-8009.